COURSE DESCRIPTION

Team effectiveness is enhanced by a team’s commitment to reflect and perform on-going evaluation. In addition to evaluating accomplishments in terms of meeting specific goals, for teams to be high-performing it is essential for them to understand their development as a team. In today’s professional environment, more than ever, there is great emphasis placed on team leadership skills, team communication skills and team management styles. Hence, the purpose of this workshop is to train the skills to create and maintain successful teams by:

• Learn to identify the different types of teams & develop different principles to work in a team
• Recognize the different team development stages and behaviors
• Develop great team problem solving & facilitation skills
• Learn techniques to foster teamwork & create a supportive team culture

 COURSE MAIN CONTENTS

• Characteristics of a high-performance team:
• Participative leadership – creating interdependence by empowering, freeing up and serving others.
• Shared responsibility – establishing an environment in which all team members feel responsibility as the manager for the performance team.
• Aligned on purpose – having a sense of common purpose about why the team exists and the function it serves.
• High communication – creating a climate of trust and open, honest communication.
• Future focused – seeing change as an opportunity for growth.
• Focused on task – keeping meetings and interactions focused on results.
• Creative talents – applying individual talents and creativity.
• Rapid response – identifying and acting on opportunities.
• Ideal team leadership model: Leading and influencing others by example
• A star model of well-functioning teams
• Guidelines for effective team membership:
• Contribute ideas and solutions
• Recognize and respect differences in others
• Value the ideas and contributions of others
• Listen and share information
• Ask questions and get clarification
• Participate fully and keep commitments
• Be flexible and respect the partnership created by a team – strive for the “win-win”
• Have fun and care about the team and the outcomes.
• Recognize the different team development stages and behaviors
• Team leadership attribute framework
• Essential skills for team leadership:
• Understanding behavioral styles
• Listening & effectively communicating
• Giving praise
• Handling criticism
• Using problem solving and persuasion instead of criticism

TRAINING METHODS

• Experiential approach by case studies, management games, discussions, sharing, group activities.
• DISC supports for analyzing personality styles