I. THEORY

Purpose: Helps students grasp basic knowledge of skills in planning and organizing work in the unit.

1. 1. Diagnosis of organizational diseases
   2. What is effective and efficient management?
   3. PDCA job processing cycle.
   4. Planning skills with 5W1H2C5MEI
   5. RACI Work Matrix
   6. Skills in organizing work performance
   7. HORENSO reporting skills

II. PRACTICE

Purpose: Helps students practice the necessary skills in planning and organizing work in the unit.

1. 1. Practice Workflow with the RACI Matrix
   2. Practice management through 5W1H2C5MEI
   3. Practice organizing work implementation
   4. Practice HORENSO reporting

III. DISCUSSION

IV.TAKE THE FINAL TEST